Privacy Policy — cv66

01 Introduction

cv66 is committed to protecting the privacy of every player who uses the platform. This Privacy Policy sets out in plain terms what personal data cv66 collects from you, why it is collected, how it is used, and what choices you have. This policy applies to all users of cv66, including registered players, visitors to the website, and anyone who contacts cv66 support.

cv66 takes its data protection obligations seriously. The platform is designed so that only the data genuinely needed to operate your account and process your transactions is collected. cv66 does not collect data for the sake of it, and it does not share your data with third parties for commercial purposes without your consent.

This policy should be read alongside the cv66 Terms and Conditions. Together, these documents govern the full relationship between cv66 and its players. If you do not agree with this Privacy Policy, please do not use cv66.

02 Data We Collect

cv66 collects the following categories of personal data from players:

cv66 only collects data that is necessary for the purposes listed above. You will always be informed at the point of collection what data is being collected and why.

03 How We Collect Your Data

cv66 collects your personal data through the following channels:

• Registration form — when you create your cv66 account, you provide your name, email, phone number, and date of birth.
• Deposits and withdrawals — when you make a financial transaction on cv66, payment details are collected and processed.
• Identity verification — when cv66 requests KYC documents, you upload identity documents directly through the platform.
• Platform usage — cv66 automatically collects technical and usage data as you navigate and play on the platform.
• Support interactions — when you contact cv66 support via live chat or email, the content of those conversations is recorded.
• Cookies and tracking — cv66 uses cookies and similar technologies to collect data about how you use the platform. See Section 6 for more details.

04 How We Use Your Data

cv66 uses your personal data for the following purposes:

• To create and manage your cv66 account.
• To process deposits, withdrawals, and bonus transactions.
• To verify your identity and age in compliance with our obligations.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To provide customer support and respond to your enquiries.
• To send you important account notifications, such as deposit confirmations and security alerts.
• To send you promotional offers and bonuses, if you have opted in to marketing communications.
• To monitor your gaming activity for responsible gaming purposes and to apply any limits or restrictions you have requested.
• To improve the cv66 platform based on how players use it.
• To comply with legal and regulatory requirements.

cv66 will not use your data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or notifying you of the new purpose.

05 Sharing Your Data

cv66 does not sell your personal data. Your data may be shared with the following categories of third parties only where necessary and for the purposes described in this policy:

• Payment processors — bKash, Nagad, Rocket, and other payment providers receive the financial data necessary to process your transactions.
• Identity verification providers — third-party KYC services may receive copies of your identity documents to verify your identity on behalf of cv66.
• Fraud prevention services — technical data such as IP addresses and device fingerprints may be shared with fraud detection providers to protect the platform and its players.
• Regulatory authorities — cv66 may be required by law to disclose certain player data to government or regulatory bodies. cv66 will comply with all lawful requests.
• IT and hosting providers — the companies that host and maintain the cv66 platform may have access to data stored on their servers, subject to strict confidentiality agreements.

All third parties who receive data from cv66 are required to handle it in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

06 Cookies

cv66 uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit cv66. They help the platform remember your preferences, keep you logged in, and understand how the platform is being used.

cv66 uses the following types of cookies:

• Essential cookies — required for the platform to function. These cannot be disabled without affecting your ability to use cv66.
• Session cookies — keep you logged in during your visit. These are deleted when you close your browser.
• Analytics cookies — help cv66 understand how players navigate the platform so improvements can be made. Data collected is aggregated and anonymised.
• Preference cookies — remember your settings, such as language and display preferences.

You can manage or disable cookies through your browser settings at any time. Note that disabling essential cookies may prevent some parts of cv66 from working correctly. cv66 does not use third-party advertising cookies.

07 Data Retention

cv66 retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. The specific retention periods are as follows:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Support communications are retained for 2 years from the date of the interaction.
• Technical and usage data is retained for 12 months from the date of collection, after which it is anonymised or deleted.

Once the applicable retention period has expired, cv66 will securely delete or anonymise your personal data so that it can no longer be linked to you.

08 Security

cv66 takes the security of your personal data seriously. The platform uses industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and cv66 servers.
• Encrypted storage of sensitive data, including passwords and payment information.
• Restricted access controls — only authorised cv66 staff can access player data, and all access is logged.
• Regular security audits and vulnerability assessments of the cv66 platform.
• Two-factor authentication options for player accounts to prevent unauthorised login.

While cv66 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. If you suspect that your cv66 account has been compromised, contact support immediately and change your password.

09 Your Rights

As a cv66 player, you have the following rights in relation to your personal data:

• Right of access — you can request a copy of all personal data cv66 holds about you.
• Right to rectification — if any of your data is inaccurate or incomplete, you can ask cv66 to correct it.
• Right to erasure — in certain circumstances, you can request that cv66 delete your personal data. Note that some data must be retained for legal reasons and cannot be deleted on request.
• Right to restrict processing — you can ask cv66 to limit how your data is used in certain situations.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to object — you can object to cv66 processing your data for marketing purposes at any time.

To exercise any of these rights, contact cv66 support via live chat or email at [email protected]. cv66 will respond to all data rights requests within 30 days.

10 Minors

cv66 does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults. If cv66 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that your child has registered on cv66, please contact support immediately at [email protected] so that the account can be investigated and closed.

11 Changes to This Policy

cv66 may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or data practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically.

For significant changes that affect how your data is used, cv66 will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect. Continued use of cv66 after any changes are published constitutes your acceptance of the updated Privacy Policy.

12 Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or the way cv66 handles your personal data, please get in touch with the cv66 support team. Support is available 24 hours a day, 7 days a week.

Email: [email protected]
Live Chat: available on every page of cv66